Smart Room Solution 4

$114.00 /each

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Shipping Policy

ORDER PROCESSING TIME

Once you place an order, we need 2 business days to process and ship your order. If you have urgent need please call us at +1-800-568-8815 or email at cs@rapid-supplies.com and request our team for urgent delivery in that way we will try to ship your order same day.

SHIPPING / TRANSIT TIME

Shipping time vary by state: It can take 2-5 business days.

INSPECTION OF GOODS

Upon receipt of your shipment please count, inspect all goods. If your order arrived short, in correct item or damage, please notify us within 48 hours of receipt of goods so that we can take necessary actions and resolve it. Please email us at cs@rapid-supplies.com or call +1-800-568-8815.

    SHIPPING ADDRESS

    Shipping addresses need to be a physical commercial or physical residential address. We are unable to ship to P.O. boxes.

      SHIPPING TO NON-CONTIGUOUS STATES

      In some cases for non-contiguous states customers such as Alaskan, Hawaiian we charge additional shipping fee of USD 399 regardless of order size and deliver the goods to your provided address.

        SHIPPING TO OUTSIDE USA

        For customer based outside USA like Canadian, Caribbean customers we charge flat shipping fee of USD 495 and we will be responsible to ship the goods till destination port, customer will be responsible for clearance, duty and taxes at destination. If non US customers want goods to be shipped to their appointed freight forwarder in USA, we can do that and shipping will be free. Once the shipment has been received by your freight forwarder, we are not liable for any damages that may occur between your freight forwarder and end destination. Please call us for more details at 832-873-4976.

          MULTIPLE SHIPMENTS

          We cannot guarantee every item will ship together and arrive same time due to item stored at multiple locations, you may get multiple shipments.
            Return and Refund

            If you are not satisfied with your purchase for any reason, you may return it within 30 days of receiving the goods. To initiate a return / refund please fill this form, contact our customer support team. A representative will authorize the return and provide instructions for completing the process. You will be refunded the full amount of the items, minus the restocking fee and shipping charges. The buyer is also responsible for arranging the return shipment and covering any associated shipping costs.

            1. You will receive a refund excluding shipping charges, as we are unable to refund shipping fees paid to the carrier.
            2. Please note that all returns are subject to a 15% restocking fee, which will be deducted from your refund.
            3. We can only accept returns for orders placed on rapidhotelsupplies.com. For orders from other retailers, please contact the original point of purchase.
            4. All returned items must be in brand-new, unused condition and in their original packaging.
            5. Textile products must be unwashed and unused, washed or used items are not eligible for return or refund.
            6. Customized orders, including special and custom-made orders, are non-returnable and non-refundable.
            7. Refunds will be processed within 14 days of receiving the returned goods, using the same payment method as the original order.
            8. No returns will be accepted after 30 days of receipt of the goods.