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If for any reason you are not satisfied with the product purchased, you may return it within thirty (30) days of receipt of goods. Returning product is completely free and we will not charge any shipping or restocking fees.
- All returns require a return authorization number from our Customer Service before returning. Please contact Customer Service at +1-800-568-8815 or email cs@rapid-supplies.com for assistance. Our customer service team will send you return authorization slip and prepaid shipping label with 2 to 3 business days.
- We will refund you no later than 14 days from the day on which we receive the returned goods. We will use the same payment method for refund which you used for placing an order
- All Products must be unused, returned in its original carton & original condition. No partial cases will be accepted.
- All textile product must be unwashed and unused, Washed or used items will not qualify for return and refund.
- No Returns will be accepted after 30 days of receipt of goods.
- Customized orders including special order and custom made are nonreturnable and non-refundable.