The success of a hotel depends on a lot of elements; one of which is the amenities and supplies they are providing to the customers. Customers usually like to travel light because they expect that they will get the desired amenities from the hotel they are staying in. Some of the common amenities that they expect from a hotel are toiletries, stationaries, towels etc.
Hoteliers might avoid having some particular amenities as there remains a constraint of budget, convenience etc. If the amenities are important and are not available at your hotel, it can seriously impact the patron experience. Customers have become extremely critical nowadays regarding hotels. They not only will not come back but also will write negative reviews about the hotel. Hence, it is extremely important to know and understand the target customers and their daily necessities. Based on this you can stock up your hotel supply.
Amenities expected by the customers at hotels
- Stationeries like pen, pencil, paper
- Toiletries like soaps, shampoo, conditioners, shaving kit
- TV, mini fridge
- Furniture like cupboard with hangers
- Reading table etc.
You can take the help of a number of hotel supply companies in Orlando to procure the amenities. Buy the stocks at reasonable price so that you don’t have to go overboard.
While opting for the right amenities you should absolutely consider two important factors:
- Assessing the budget: The most important thing to do before buying hotel supply from supply companies is to assess and analyze the budget. Due to the coronavirus pandemic your business might have had a serious blow. You don’t have the financial capability which you had in the pre-pandemic era. Still, you have to work with it as best as possible. Decide which products are absolutely necessary for running a hotel. Focus on them first. Try not to purchase all the amenities to please the patrons. Purchase a product only when they are economically feasible.
- Understanding the target patrons: It is important to understand the target patrons. Decide on what type of hotel you are running. If it is a business hotel, then there should be amenities like Wi-Fi services, conference rooms, laundry services etc. On the other hand, family tourists require amenities like recreational facilities, cafes etc. Towels and toiletries will be required for both segments. You can but the towels and toiletries from hotel supply companies in Orlando.
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